Has my order been received?

Orders are processed upon receipt. You will receive a confirmation of your order shortly after placing an order. Please wait 24 hours before contacting customer service if you have not received the confirmation.

What if I received an incorrect item

Anxious to resolve any incorrect item problem as soon as possible, we invite you to let us know as soon as possible and return it to us for an exchange.

Other questions about your order but you haven't found answerses?

We remain at your disposal from Monday to Saturday from 9 a.m. to 8 p.m., we will answer you as soon as possible.

You can contact us via:

  • E-mail:
  • Making an appointment on SOS lingerie with our experts
  • Whatsapp: 337569928755