MY COMMAND

Is it possible to modify or cancel my order

We prepare your order as soon as it is validated, so we cannot make any changes.

Note, however, that you can always cancel your order by sending us an email to contact@cosmogonieparis.com only up to 3 hours after your order.e.

After this period, it will no longer be possible to change the delivery option, the delivery address or the method chosen for payment.

 

I canceled my order. When will I be reimbursed?

Depending on the payment method selected on the payment confirmation page, the time it takes for the refund amount to return to your account may vary.

Usually, it takes up to 10 working days for funds to appear in your account.

Otherwise, please contact us at contact@cosmogonieparis.com so that we can resolve the situation.